18.1. The client can transfer funds to the Company using various payment methods, in various currencies (EUR / USD).
18.2. When the client makes a bank transfer, it must send the Company an authentic SWIFT confirmation, stating all bank account details and proof that the bank account is registered in its name. Non-delivery of SWIFT confirmation, or if the details do not comply with the details recorded by the Company, will result in the Company being unable to credit the funds to the Client’s trading account.
18.3. When the Client makes a deposit by credit card (Visa, Master Card, American Express) it must send a completed and signed deposit confirmation form to the Company. In case the Client does not return this form or if the details do not comply with the details recorded by the Company, the Company will be unable to credit the funds to the Client’s trading account and may, in some cases, refuse any withdrawal request until such documents are received.
18.4. Concerning funds deposited by the Client, and any profit or other benefit: The client may be entitled to such under a special agreement with the Company. The funds are used as collateral for all transactions, including operating losses and any other taxes or debts owed by the Client to the Company; this leads to an automatic deduction of the Client’s own funds in its trading account.
18.5. Rembursement of funds by the Company to the Client shall be made in the same currency and to the same account from which the funds were originally transferred, unless the Company has decided, at its sole discretion, to return the funds to a different account belonging to the same person.
18.6. The Client declares that all funds transferred to the Company do not arise from illegal or criminal activity and do not violate anti-money laundering laws and applicable regulations.
18.7. The Client shall have no claim against the Company and will not hold the Company liable for any delay and / or differences caused by banks or other financial institutions, payment companies or any other.
18.8. If the Client is obliged to make a payment to the Company in excess of the amount held in its trading account, the Client must immediately pay the amount at the request of the Company.
18.9. The Company may under no circumstances carry out an immediate or automatic withdrawal linked to an operation. The result is credited or debited to the trading account (if applicable) once the transaction is closed.
19. TRANSFERS / DEPOSIT
19.01. You may open your account in EUR, USD or CAD. Please note that you may not change your currency selection after confirmation. Your deposits will appear in your account within a few minutes after the transaction is completed.
19.02. Once your securities account has been opened, deposit of capital is simple, fast, secure, and above all, confidential. All transactions in transit between your computer and our servers are protected by Secure Socket Layer (encryption technology); this ensures that your information is kept secure.
19.03.The minimum deposit amount is 100 EUR.
19.04. To make a deposit, login to your account and click on “Secured Deposit” at the top right of the screen.
Bank transfer (international and / or national)
- 1 - Visa credit / debit card
- 2 - Master Card Credit / Debit Card
19.05.You will receive a confirmation of your deposit and the new balance of your account will appear at the top right of the screen.
19.06. Note that if you want to withdraw money, we reserve the right to use this payment method to refund money to your account.
20.01. To make a withdrawal, log into your account, click on "Make a withdrawal" on the toolbar at the top. Enter the amount to be withdrawn, complete the online form and click 'Send'.
20.02. The Group-Investment Finance Department oversees all withdrawal applications. Identification documents must be submitted in order to process any withdrawal request. Clients must provide the following documents: an ID or valid passport, proof of address and a bank identity statement, to ensure the validity of the information provided during the opening of the account, and ensure the safety of Client funds.
20.03. Once the documents have been accepted and the conditions met, validation of the withdrawal request is made within 24 to 72 working hours. An email will inform you of the validation of your withdrawal.
20.04. The Company allows withdrawals to a maximum monthly amount of $ 10,000. In the event that a trader wishes to withdraw earnings exceeding $ 10,000, it will be obliged to spread its withdrawal over several months, or if necessary, complete and return a liability disclaimer by email.
20.05. Any withdrawal request must meet the following conditions:
20.06.At least one deposit must have been made in order to make a withdrawal request and receive a withdrawal.
20.07. Thirty business days after the last deposit are required in order to claim a withdrawal. Note that the Stop Loss methodology which provides an additional level of security to traders is not considered asset trade.
20.08. In order to ensure smooth transfer and maintain optimal organization, the company carries out all payments on the fifteen of each month. The Client is obliged to make a withdrawal request and provide supporting documents at least 72 hours in advance. An additional time period depends on the mode of withdrawal as well as the value date day according to country and bank. The amount will be paid into your bank account within a maximum period of 3 to 7 working days.
20.09. The company accepts no responsibility for late withdrawals due to third parties (banks, credit card companies or other service providers), political or major or force majeure events , beyond the control of the Company.
20.10. The Company may cancel the withdrawal request at its sole discretion if the remaining funds (after the withdrawal) are not sufficient to ensure open trading account position(s).
20.11. In the case of withdrawal request by bank transfer, a transfer fee may apply. These fees may range from 30 to 45 euros depending on the country and the bank in question. Please note that the amount may be higher, depending on the intermediary banks involved. The Company does not charge a fee for transfers; all fees are charged by the banks concerned.
21. ADVICE ON INFORMATION AND TAXES
21.01. The Client declares to be solely responsible for all risks involved in carrying all transactions. The Client declares that it has sufficient knowledge of the market and the experience necessary to make its own risk transactions assessment.
21.02.Where the Company provides information on market prices or other information: this is only information allowing the Client to make its own investment decisions.
21.03. The Company will not be responsible for consequences linked to negotiation recommendations, market information or any other information.
21.04. The Client acknowledges that the Company shall not, in the absence of fraud, willful default or gross negligence, be liable for any losses, costs, expenses or damages incurred by the Client arising from any inaccuracies or errors in information given the Client.
21.05. The Company has no obligation to assess the suitability of any transactions on behalf of a Client, to assess whether or not the Client has the knowledge and experience necessary to understand the nature of risks associated with the operations. All risks associated with the nature of the operations are the sole responsibility of the Client.
21.06. All applicable taxes on the results of Client trading activity, including trading profits and / or losses and /or expenses and / or deductions, are the Client’s full responsibility. The Company shall in no case deduct, pay or withhold tax from the Client’s trading account. It is the Client's responsibility to know the law applicable to its jurisdiction as regards tax rates and the fiscal system.